Your privacy is our priority. This document clearly explains how broo55 collects, uses, stores and protects your personal data — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Our Privacy Commitment
We do not merely comply with the law — we go further to ensure every piece of your personal information is handled with full integrity and transparency.
All data transmitted between your device and broo55 servers is protected using 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Only authorised broo55 staff may access members' personal data, and only for legitimate operational purposes. All access is logged and continuously monitored to prevent misuse.
The broo55 Privacy Policy is designed and updated to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — ensuring your rights as a Malaysian user are always protected.
Broo55 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes without your explicit consent. Your data is not our product.
The broo55 mobile app for iOS and Android is equipped with additional security layers including biometric authentication, secure login sessions, and real-time account activity notifications.
This Privacy Policy is reviewed and updated periodically to reflect changes in platform practices, the latest legal requirements, and feedback from the broo55 member community.
Welcome to the broo55 Privacy Policy. This document outlines broo55's commitment to protecting the privacy and personal data of all members and visitors to our platform at broo55.net.
Broo55 takes our responsibilities as a data controller seriously under Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to handling all personal data in a transparent, lawful, and fair manner — in line with internationally recognised data protection principles.
This Privacy Policy applies to all information we collect through the broo55.net website, the broo55 mobile app, customer service, and any other interactions between you and our platform. By using the broo55 platform, you agree to the collection and use of information as described in this policy.
If you disagree with any part of this Privacy Policy, please stop using the broo55 platform and contact our support team to close your account.
Broo55 collects various categories of personal data depending on how you interact with our platform. Below is a summary of the data collected:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity | Full name, date of birth, identity card number | Registration form, KYC process |
| Contact | Phone number, email address | Account registration, profile updates |
| Financial | Bank account details, e-wallet information, transaction records | Deposit and withdrawal processes |
| Technical | IP address, device type, web browser, operating system | Server logs, cookies |
| Usage | Game records, wagering history, game preferences | Activity on the platform |
| Communication | Support chat records, emails sent to us | Interactions with customer support |
We only collect data that is genuinely necessary for the legitimate purposes stated in this policy. We do not collect sensitive data such as medical information, political views, or religious beliefs.
Broo55 uses your personal data for the following purposes, and only for those purposes:
You may withdraw consent to receive marketing communications at any time by contacting our customer support team or through your account settings.
Broo55 understands that your trust is our most valuable asset. We do not sell or trade your personal data. However, to enable us to provide a complete service, your data may be shared with the following categories of third parties under limited circumstances:
All third parties we work with are required to comply with strict data protection standards and may only use your data for agreed purposes. We do not permit them to use your data for any other purpose.
Broo55 stores your personal data on secure servers with multi-layered protection. We apply a combination of technical and organisational security measures to ensure your data is fully protected:
Your personal data is retained for as long as your account is active, and for any additional period required by law or for legitimate business purposes after account closure — typically between 5 to 7 years for financial records.
The broo55 platform uses cookies and similar tracking technologies to enhance your user experience and ensure essential platform functions operate correctly.
Types of cookies we use:
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the broo55 platform.
Under Malaysia's PDPA, you have certain rights regarding the personal data we hold about you. broo55 respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data.
You may request that we stop processing your data for specific purposes under circumstances permitted by law.
You may withdraw consent for marketing communications at any time without affecting your use of the platform.
You have the right to request an explanation of how your data is processed and the purposes of such processing.
You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your rights have been violated.
To exercise any of the rights above, please contact the broo55 customer support team. We will respond to your request within 21 working days.
The broo55 platform is strictly for individuals aged 18 and above. We do not knowingly collect, use or store personal data from anyone under the age of 18.
If we find that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you believe your child has registered on our platform, please contact us immediately.
Broo55 reserves the right to update this Privacy Policy from time to time to reflect changes in our platform practices, legal requirements, or industry developments. Any changes made will be published on this page with a clear update date.
For significant changes or those that directly affect your rights, we will provide advance notice via:
Your continued use of the broo55 platform after any policy changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist.
You can reach us via:
For specific enquiries related to data protection and your privacy rights, please include "Data Privacy Enquiry" in your message subject so we can route your request to the right team faster.
Your data is protected, your privacy respected. Register a broo55 account today and enjoy a safe, transparent, and enjoyable gaming experience with over 500,000 Malaysian members.